Privacy Notice

1. Scope and effective date

This Privacy Notice describes the information-handling approach for the Limo and Black Car Service website and its transportation request workflow. It is effective September 6, 2026, and applies to information submitted through the website or exchanged while a request is reviewed.

2. Information a requester may provide

The request workflow may receive a name, email address, phone number, preferred contact method, pickup and destination, trip dates and times, timezone, return-trip details, airport and flight information, passenger and luggage estimates, vehicle preference, service type, child-seat request, stops, special requirements, company information, consent, and limited source or campaign information when it is available. Only information needed to review and coordinate the request should be submitted.

The current form workflow does not request payment-card numbers, passports, government identification, or unnecessary sensitive personal information. Technical systems may also process limited security and request metadata needed to operate, protect, validate, and troubleshoot the site.

3. Why information is used

Information is used to receive and respond to a request, review itinerary and market details, coordinate with a suitable provider or affiliate when needed, discuss availability and pricing, communicate about changes, prevent abuse, protect the website, maintain operational records, and meet applicable legal or dispute-resolution needs.

A request reference identifies the stored request. It is not a reservation confirmation and does not authorize a transportation arrangement by itself.

4. Sharing and service providers

Request details may be shared with a provider or affiliate only as needed to review and coordinate the requested transportation. Information may also be processed by infrastructure, security, database, or notification services used to operate the website when those services are enabled. We do not sell inquiry information.

A future integration may change the technical service providers involved. Such changes are reviewed against the data inventory and reflected in an updated notice when appropriate.

5. Consent, communications, and measurement

The form requires an affirmative consent action before a request is submitted. The consent language explains that information is used to respond to the inquiry; it is not a prechecked marketing permission. Current analytics and advertising integrations are not required for the local build. If measurement or marketing tools are later enabled, their data collection and consent treatment will be reviewed before activation.

A request may be submitted through the website at any time. Submission does not promise an immediate response or confirm a reservation.

6. Security and access controls

The application uses server-side validation, request-size limits, abuse-verification boundaries, parameterized database operations, restricted operator workflows, and controlled export paths. Production transport security, provider configuration, and account permissions are maintained through the configured hosting and application controls. No online system can promise absolute security.

7. Retention, deletion, and archiving

Ride-request and inquiry data is generally retained for up to 24 months after the most recent meaningful activity. Security and audit records are generally retained for up to 12 months where those records are maintained. This specific retention period is an operational business policy, not a statement that a particular deadline applies universally by law. Information may be retained longer only when reasonably necessary for an identified legal obligation, accounting requirement, fraud or security investigation, chargeback or payment dispute, active dispute or claim, regulatory requirement, legal hold, or legitimate business or legal interest. When no documented exception applies, records are handled through the approved manual archive, deletion, or anonymization procedure; deletion is not represented as an automatic process.

8. Requests about personal information

A requester may contact privacy@limoandblackcarservice.com to request access, an export, correction, or deletion of personal information where appropriate. We may reasonably verify the request before disclosing or changing information; do not send identity documents unless an approved secure process specifically requests them. We target a response within 30 days after successful verification as an internal service target. Exceptional circumstances or applicable law may require different handling.

9. Updates and contact

This notice may be updated when the data inventory, integrations, request process, or approved operating policies change. The effective date and version are part of the policy record. Questions about privacy can be sent to privacy@limoandblackcarservice.com.